Source: https://interbridge-solutions.com/faq

# FAQ

## Common questions

- Q: Can InterBridge help if I already have a supplier?
  A: **Yes.** InterBridge can work with a supplier you already chose, for example by clarifying quotations, following up samples, coordinating a factory inspection, interpreting meetings or organizing evidence in a dispute. Tell the agent *which stage* your order is at and what is unresolved, and the scope is built around that.
- Q: How much do InterBridge’s services cost?
  A: InterBridge quotes each project **individually**, because the cost depends on the **service, location, complexity and time** involved. You agree the scope and quote before any work starts. *Third-party costs*, such as laboratory tests, freight or legal fees, are confirmed separately.
- Q: Do I need to travel to China to source products?
  A: **No.** InterBridge can search for suppliers, compare quotations, coordinate samples and arrange factory inspections while you stay abroad, working with you by WhatsApp, WeChat or email. Travel is *optional*. If you decide to visit factories, markets or trade fairs, InterBridge can plan the route and provide interpretation.
- Q: What should I send in my first message?
  A: Send the **product or project**, the **quantity and destination country**, and your **target date**. Add photos, drawings, specifications or links if you have them, so the agent can ask more specific questions. Do not send passwords, identity documents or payment details in a first message.
- Q: How can I check that a Chinese supplier is real?
  A: InterBridge can coordinate checks on a supplier: reviewing the available **company and registration details**, coordinating samples, and arranging a **site visit or inspection**. These checks give you evidence for your decision, but they *cannot guarantee* that a supplier will deliver, and a visit alone does not verify a company. Send the agent the supplier’s name and contacts.
- Q: What happens after I message InterBridge?
  A: A **team member in Guangzhou** reads your message and replies with the questions needed to define the scope, such as specifications, quantity, destination and timing. You then agree the scope and quote before any work starts. If part of your request needs a *separate specialist*, such as a lawyer or a laboratory, the agent tells you so during that conversation.

## [Product Sourcing in China](https://interbridge-solutions.com/services/product-sourcing)

- Q: How much does a China sourcing agent cost?
  A: InterBridge quotes product sourcing **per scope**, and you agree the quote before any work starts. The price depends on how many products and suppliers are involved, how complex the specification is, how many samples are needed and whether visits are required. Third-party costs such as samples, freight and lab testing are *separate*.
- Q: How long does it take to find a supplier in China?
  A: The time to find a supplier in China depends on how **complete your brief** is, how specialized the product is and how quickly suppliers answer. Sample production and shipping add time. InterBridge shares an expected schedule when the scope is agreed but *cannot promise a fixed date*.
- Q: Do I need to visit China to source products?
  A: **No.** InterBridge can run supplier search, quotation comparison and sample follow-up remotely, and you review the results from wherever you are. A visit is *optional*, for example to meet shortlisted suppliers or see samples in person, and InterBridge can plan it as a separate market-visit itinerary.
- Q: Can you work with a supplier I already found?
  A: **Yes.** InterBridge can take an existing supplier and check the quotation, follow up samples, review the company information available or coordinate production. Tell the agent which stage you are at, for example *before a deposit* or before a repeat order, so the scope covers only what you need.
- Q: How do you check that a Chinese supplier is real?
  A: InterBridge checks the **company and capability information** available for each supplier before it goes on a shortlist. Screening reduces uncertainty but *cannot guarantee* performance. Factory audits, inspections and lab tests are separate services quoted in the scope, and InterBridge can coordinate them before you pay a deposit or ship.
- Q: What if the supplier does not deliver what was agreed?
  A: InterBridge does *not guarantee* supplier performance, so the scope builds in checks before you commit: comparable quotations, sample approval and, if you add them, factory audits and inspections. If an order goes wrong after payment, **supplier dispute support** is a separate service that starts by organizing your evidence.

## [Quality Assurance & Product Inspection](https://interbridge-solutions.com/services/quality-assurance)

- Q: How much does a product inspection in China cost?
  A: InterBridge quotes each inspection **per scope**, and you agree the quote before any work starts. The price depends on the factory location, the number of products and variations, the sample size, the checks required and the time needed on site. Checks can include measurements, function tests and carton checks. Laboratory fees are *separate*.
- Q: How far ahead should I book a pre-shipment inspection?
  A: Book as soon as the **order details and target ship date** are known. Timing depends on when production is finished, the factory location and availability. For a pre-shipment inspection, the goods should be finished and largely packed so samples can be drawn from cartons. InterBridge confirms the visit date once you send the order details.
- Q: Do I need to be at the factory during the inspection?
  A: **No.** InterBridge coordinates the inspection on your behalf, and you receive the **report, photos and defect log** to review from wherever you are. You set the criteria before the visit and decide afterwards what to do with the results. An agent can talk through the findings with you.
- Q: What is the difference between pre-production, during-production and pre-shipment inspection?
  A: The three inspections check different stages of an order. A **pre-production check** reviews materials, samples and readiness before manufacturing advances. A **during-production check** inspects work in progress at an agreed milestone, while problems can still be corrected. A **pre-shipment inspection** samples the finished, packed goods. InterBridge recommends the checkpoint that fits your order and stage.
- Q: What happens if the inspection finds defects?
  A: InterBridge records the defects in the report against the **criteria you agreed**. You then choose the response, for example sorting, rework, replacement, a commercial solution with the supplier or a re-inspection. InterBridge can coordinate corrective action or re-inspection if you ask, and the decision on payment and shipment *stays with you*.
- Q: Does a passed inspection mean every unit is defect-free?
  A: **No.** An inspection samples the goods available on the day and reports what was found, so it cannot guarantee every unit. Laboratory testing, certification and regulatory approval are *not part of an inspection* and need qualified third parties. InterBridge can coordinate an external laboratory if you scope it, with fees and credentials confirmed separately.

## [Business Interpretation & Translation in China](https://interbridge-solutions.com/services/translation-interpretation)

- Q: How much does a business interpreter in China cost?
  A: InterBridge quotes interpretation **per assignment**, and you agree the quote before any work starts. The price depends on the language pair, the subject, how long the session lasts, the location and any travel, and how much preparation is needed. Written translation is *quoted separately* from the documents you send.
- Q: How far ahead should I book an interpreter in China?
  A: Book as soon as you know your **dates and city**. Availability depends on the language pair, subject, location and notice period, and InterBridge *cannot promise same-day cover*. Send the date, place and agenda in your first message, and an agent confirms whether a suitable interpreter is available and what preparation is needed.
- Q: Can you interpret remotely, or do I need to be in China?
  A: You can join **remotely**; you do not need to be in China. InterBridge can scope remote interpretation for common meeting platforms, subject to language pair and availability. An interpreter can also attend in person at a factory, meeting or trade fair. Tell the agent which platform or location applies.
- Q: Which languages do you interpret?
  A: InterBridge’s standard offer is **English–Chinese** business interpretation. Other language pairs, and specific Chinese varieties such as Cantonese, are possible *only when a suitable interpreter is confirmed* for your dates. Name the languages and the subject in your first message, and an agent tells you what can be arranged before you commit.
- Q: Can you interpret technical and negotiation discussions?
  A: **Often**, with preparation. InterBridge reviews the subject and your materials first, aligns terminology and confirms whether a *specialist interpreter* is needed. During the session the interpreter pauses to clarify ambiguity, and action notes, when included, record what was agreed. Interpretation does not replace your own technical, legal or commercial review.
- Q: Are translated documents certified or legally valid?
  A: **Not automatically.** Standard business translations are *not certified*. Certified, sworn, legal or medical translation is arranged only when InterBridge has confirmed a suitably qualified provider. Tell the agent which authority or organization will receive the document and how it will be used, so the correct requirement can be checked first.

## [China Business Setup & Operational Support](https://interbridge-solutions.com/services/business-setup-legal)

- Q: How much does it cost to set up a company in China?
  A: The total depends on the entity type, city, business activities, office address, professional fees and bank requirements, so InterBridge does not publish a single figure. An agent quotes the coordination work **per scope** before you commit. Government fees and the charges of lawyers, accountants and other providers are *separate* and confirmed with you.
- Q: How long does China company registration take?
  A: The timeline depends on the entity type, the city, your business activities, whether licenses are needed, how quickly documents are ready and how quickly authorities and banks process them. InterBridge *cannot promise a date*, but the requirements checklist and document tracker show which items decide the schedule. Timing is confirmed against **current requirements**.
- Q: Can I set up a company in China without living there?
  A: Preparation can often be done **remotely**. Some steps, such as signing, identity checks or opening a bank account, may need you or an *authorized representative* in person, depending on the city and the bank. InterBridge maps which steps apply to your case so you can plan travel or delegation.
- Q: What is a WFOE, and do I need one?
  A: A *WFOE* (wholly foreign-owned enterprise) is a company registered in China and owned entirely by foreign investors. Whether you need one, or a representative office or another structure, depends on the activities you plan. InterBridge maps the questions to settle, and a **qualified adviser** confirms the right entity before anything is filed.
- Q: Can InterBridge guarantee company registration or a bank account?
  A: **No.** Authorities and banks make their own decisions, and rules differ by city and over time. InterBridge prepares information, tracks submissions and makes dependencies visible, so you know what each decision rests on. Where an application needs a provider or adviser, InterBridge coordinates that professional and *does not replace* them.
- Q: Does InterBridge give legal or tax advice?
  A: **No.** InterBridge provides operational coordination and is *not a law firm*, accounting firm or government authority. For advice in a regulated field, such as legal, tax, accounting or intellectual property, InterBridge coordinates a suitably qualified professional. Regulated filings are made or confirmed by qualified third parties.

## [China Market Visits & Business Itineraries](https://interbridge-solutions.com/services/china-tours-market-visits)

- Q: How much does a China factory tour or business itinerary cost?
  A: InterBridge quotes itineraries **per scope**, and you agree the quote before any work starts. The price depends on the number of days and cities, the number of appointments, the group size, the interpretation hours and the local transport needed. Hotels, tickets, visas, insurance, purchases and other third-party charges are *excluded* unless itemized in the quote.
- Q: How far ahead should I plan a China sourcing trip?
  A: Start as soon as your **dates are set**, because supplier, exhibitor and transport availability can change and appointments need notice. Around trade fairs, hotels and transport in Guangzhou can be harder to find, so earlier planning helps. InterBridge reconfirms appointments close to the visit and *updates the itinerary* if something changes.
- Q: Do I have to travel to China, or can you visit suppliers for me?
  A: A trip is *not always necessary*. Meeting suppliers and seeing samples in person helps some projects, while others can run remotely. InterBridge coordinates supplier search and factory inspections without you traveling, as **separate services**, and plans an itinerary when you decide to come. An agent can help you decide which fits your stage.
- Q: Can you support a Canton Fair visit?
  A: **Yes.** For the *Canton Fair*, held in Guangzhou each spring and autumn, InterBridge can plan around the fair phase you attend, your target categories, meetings, local transport and interpretation. Entry credentials remain the visitor’s responsibility unless specifically scoped. Send your dates and product categories, and an agent replies with the questions needed to shape a route.
- Q: Does the itinerary include flights, hotels and visas?
  A: **No**, not by default. Flights, hotels, visas, tickets and insurance are *excluded* unless itemized in the proposal. InterBridge plans the local itinerary and can note any third-party coordination you request in the scope. Tell the agent your arrival point and hotel area so routes and travel time are planned realistically.
- Q: Does visiting a factory prove the supplier is reliable?
  A: **No.** A factory or market visit shows what you can observe on the day and does *not by itself verify* a supplier or product. To reduce risk, combine visits with checks of company information, sample approval and, where relevant, an inspection. InterBridge can add these as separate parts of the scope.

## [China Supplier Dispute Support](https://interbridge-solutions.com/services/trade-dispute-resolution)

- Q: What should I do first if my Chinese supplier stops replying?
  A: InterBridge suggests you **preserve the record** and hold off on further payments until the situation has been reviewed. Keep original contracts, invoices, payment proof, approved specifications or samples, shipping and inspection records, and complete *unedited* message histories. Then send an agent your chronology and a list of documents, and the agent replies with the questions needed to assess your options.
- Q: Can InterBridge get my money back from a Chinese supplier?
  A: **No.** InterBridge does not guarantee a recovery, refund, response or settlement. Outcomes depend on the evidence, whether the correct legal entity is identified, the supplier’s assets and response, the contract terms, the time that has passed and the route pursued. InterBridge organizes the case and coordinates options, and is *not a law firm*.
- Q: How much does supplier dispute support cost?
  A: InterBridge quotes dispute support **per scope**, and you agree the quote before any work starts. The price depends on how much evidence must be organized, whether translation is needed, whether an on-site check is agreed and how the case develops. Lawyers’ fees, notarization and other third-party costs are *separate*.
- Q: How long does a supplier dispute take to resolve?
  A: The duration depends on how complete the evidence is, how the supplier responds, the contract terms, the amount involved and the route chosen, from negotiated settlement to formal legal action. InterBridge *cannot promise a timeframe*. The **options summary** sets out the dependencies of each route so you can decide whether it is worth pursuing.
- Q: Do I need to be in China to handle a supplier dispute?
  A: **No.** Most of the work runs remotely from the documents, messages and payment records you send. An on-site supplier check, where feasible, is *agreed as an extra*. If you pursue formal action, a qualified lawyer advises whether any step needs you or a representative in China.
- Q: Is InterBridge’s initial case review legal advice?
  A: **No.** The initial review is an operational assessment of the record you provide and the practical routes available. InterBridge is *not a law firm* and does not represent clients in court. Legal advice must come from a qualified lawyer in the relevant jurisdiction, whom InterBridge can coordinate if you want.

## [Furniture Sourcing & Manufacturing in China](https://interbridge-solutions.com/services/furniture-interior-design)

- Q: How much does it cost to source furniture from China?
  A: The price depends on the **materials, finishes, customization**, order quantity and packaging of each piece, and on the supplier chosen. InterBridge quotes its own work *per scope*, and you agree it before work starts. Freight, customs duties, installation and other third-party costs are separate unless itemized, and each quotation states what its price includes.
- Q: How long does custom furniture manufacturing in China take?
  A: The time depends on whether items are stock or custom, how many **sample rounds** are needed, the order quantity, finishing, the supplier’s capacity and freight to your destination. InterBridge *cannot promise a date* in advance. The item schedule and milestone tracker show where each piece stands, so delays become visible early.
- Q: What is the minimum order quantity for custom furniture from China?
  A: The *minimum order quantity* (MOQ) is set by each supplier and varies with the product, materials and level of customization, so **no single figure** applies. A single custom item can be uneconomic once development, packaging and freight are counted. InterBridge asks each supplier for its MOQ per item and records it in the quotation comparison.
- Q: Do I need to visit China to source furniture?
  A: **No.** InterBridge can research suppliers, compare quotations, coordinate samples and track production remotely, and you approve details from the item schedule and photos. A visit to showrooms or factories is *optional* and can be planned as a separate market-visit itinerary if you want to see materials and finishes in person.
- Q: Does furniture sourcing include interior design, installation and shipping?
  A: **Not by default.** Interior design, technical drawings, structural work, installation, freight, customs and delivery are included *only when itemized* in the scope. InterBridge can coordinate design input, inspection and shipment readiness when you include them, and the freight and customs providers are confirmed with you before commitment.
- Q: What if the furniture does not match the approved sample?
  A: InterBridge keeps a **sample and approval log**, so the agreed specification is on record. An inspection before shipment, if included, checks the goods against that record. Rework, replacement or a price adjustment then depends on *your contract with the supplier*, and InterBridge can coordinate the discussion. Supplier dispute support is a separate service if the disagreement continues.

## Talk to an agent

A **team member in Guangzhou** reads every message, and you agree the scope and quote *before any work starts*.

- Chat on WhatsApp: https://wa.me/8615325467680. Send a question, photos or files directly to an agent.
- [+86 153 2546 7680](tel:+8615325467680)
- [Moda232320315@gmail.com](mailto:Moda232320315@gmail.com)
- Contact on WeChat: Voguishgirl
- Send a project brief: https://interbridge-solutions.com/#contact. Put your details, quantities and dates in one message.
- Based in Guangzhou, China. Guangzhou time · UTC+8.

### What happens next

1. You **message an agent**.
2. The agent replies with **questions to define the scope**.
3. You agree the **scope and quote** *before any work starts*.

### Send with your first message

- **Product or project** you need help with
- **Quantity** and **target date**
- **Destination country**
- **Photos, drawings** or links, if you have them